UBER FREIGHT
UBER FREIGHT
COMPANY
uber
project context
Student Project
Year
2025
In short
In short
Uber Freight is a platform that connects shippers and drivers. Our project aimed to solve the confusion around shipping regulations for the shipper, the driver, and even the Success team.
Uber Freight is a platform that connects shippers and drivers. Our project aimed to solve the confusion around shipping regulations for the shipper, the driver, and even the Success team.
The Challenge
Uber Freight acts as an intermediary between shippers and drivers but does not handle cargo regulations.
The Challenge
Uber Freight acts as an intermediary between shippers and drivers but does not handle cargo regulations.
The Challenge
Uber Freight acts as an intermediary between shippers and drivers but does not handle cargo regulations.
The Solution
The Solution
1
shippers
Less Guessing More Shipping
An AI-powered feature in Uber Freight’s CMS cross-checks the destination and shipment contents, suggesting relevant regulatory documents. Through an interactive chat, users can upload files and get direct links and guidance instantly
Less Guessing More Shipping
An AI-powered feature in Uber Freight’s CMS cross-checks the destination and shipment contents, suggesting relevant regulatory documents. Through an interactive chat, users can upload files and get direct links and guidance instantly
2
Drivers
2
Drivers
No More Morning Surprises
No More Morning Surprises
Uber Freight drivers no longer have to start their day with uncertainty they can now check the shipment’s regulatory status in advance and make informed decisions with confidence.
Uber Freight drivers no longer have to start their day with uncertainty they can now check the shipment’s regulatory status in advance and make informed decisions with confidence.
shipments with regulatory requirements but all necessary documents are already in place.
shipments with regulatory requirements but all necessary documents are already in place.
shipments with regulatory requirements but some or all of the necessary documents are missing.
shipments with regulatory requirements but some or all of the necessary documents are missing.
shipments that do not require any regulatory compliance
shipments that do not require any regulatory compliance
Stopped?
We’ve Got You
To improve the driver’s on-the-road experience, the system detects stops at road checkpoints and sends a notification with a direct link to the required documents.
In the future, it will also support automatic calls to the Uber Freight Success Center.
Stopped?
We’ve Got You
To improve the driver’s on-the-road experience, the system detects stops at road checkpoints and sends a notification with a direct link to the required documents.
In the future, it will also support automatic calls to the Uber Freight Success Center.
3
Success Team
DELAY TRACKER
A daily or weekly graph displays data on the number of drivers who were delayed
A daily or weekly graph displays data on the number of drivers who were delayed
CASE MANAGEMENT
A task management table that helps the Success team handle online issues efficiently and accurately
A task management table that helps the Success team handle online issues efficiently and accurately
HOT SPOT
An online heatmap showing where trucks are currently delayed and which types of goods are at highest risk of being stopped enabling the Success team to act as issues begin to emerge
An online heatmap showing where trucks are currently delayed and which types of goods are at highest risk of being stopped enabling the Success team to act as issues begin to emerge
DAILY SHIPMENTS
A widget displaying real-time data on how many trucks are on the road, how many are at risk, and how many have reached their destination
A widget displaying real-time data on how many trucks are on the road, how many are at risk, and how many have reached their destination
Let's make things happen!
Let's make things happen!
Let's make things happen!