UBER FREIGHT

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UBER FREIGHT

COMPANY

uber

project context

Student Project



Year

2025

In short

Uber Freight is a platform that connects shippers and drivers. Our project aimed to solve the confusion around shipping regulations for the shipper, the driver, and even the Success team.

Uber Freight is a platform that connects shippers and drivers. Our project aimed to solve the confusion around shipping regulations for the shipper, the driver, and even the Success team.

The Challenge

Uber Freight acts as an intermediary between shippers and drivers but does not handle cargo regulations.


The Challenge

Uber Freight acts as an intermediary between shippers and drivers but does not handle cargo regulations.


The Challenge

Uber Freight acts as an intermediary between shippers and drivers but does not handle cargo regulations.


The Solution


The Solution


1

shippers

Less Guessing More Shipping


An AI-powered feature in Uber Freight’s CMS cross-checks the destination and shipment contents, suggesting relevant regulatory documents. Through an interactive chat, users can upload files and get direct links and guidance instantly

Less Guessing More Shipping

An AI-powered feature in Uber Freight’s CMS cross-checks the destination and shipment contents, suggesting relevant regulatory documents. Through an interactive chat, users can upload files and get direct links and guidance instantly

2

Drivers

2

Drivers

No More Morning Surprises


Uber Freight drivers no longer have to start their day with uncertainty they can now check the shipment’s regulatory status in advance and make informed decisions with confidence.

shipments with regulatory requirements but all necessary documents are already in place.

shipments with regulatory requirements but all necessary documents are already in place.

shipments with regulatory requirements but some or all of the necessary documents are missing.

shipments with regulatory requirements but some or all of the necessary documents are missing.

shipments that do not require any regulatory compliance

shipments that do not require any regulatory compliance

Stopped?
We’ve Got You

To improve the driver’s on-the-road experience, the system detects stops at road checkpoints and sends a notification with a direct link to the required documents.

In the future, it will also support automatic calls to the Uber Freight Success Center.

Stopped?
We’ve Got You

To improve the driver’s on-the-road experience, the system detects stops at road checkpoints and sends a notification with a direct link to the required documents.

In the future, it will also support automatic calls to the Uber Freight Success Center.

3

Success Team

DELAY TRACKER

A daily or weekly graph displays data on the number of drivers who were delayed

CASE MANAGEMENT

A task management table that helps the Success team handle online issues efficiently and accurately

HOT SPOT

An online heatmap showing where trucks are currently delayed and which types of goods are at highest risk of being stopped enabling the Success team to act as issues begin to emerge

DAILY SHIPMENTS

A widget displaying real-time data on how many trucks are on the road, how many are at risk, and how many have reached their destination